American Stairways - FAQs

You can call the factory at 901-795-9200 and explain what you need. Before calling be prepared with the following information: panel door size, date on stair, number of treads or steps in the middle section and whether the treads are painted. Unfortunately, not all parts are available for stairs with a manufacturing date prior to 2020.

You can purchase our product from any full service lumber company (not discount centers).

Some parts are riveted to prevent tampering or altering of the product.

Other parts are bolted to allow for tightening or replacement of worn parts.

Our 30” wide stairs have a 22” wide clear opening.